At the Colon and Rectal Clinic of Colorado your health and safety are our top priority. In light of the recent spread of COVID-19, we want to give you an update on the actions we are taking to ensure your safety as well as some information on receiving care at our practice during this challenging time.
Our office is currently open during our regular business hours. We are actively scheduling New and Established patients. If you have a condition or diagnosis that requires immediate care please contact us without delay. You will be provided an appointment (office or telemed) that reflects the urgency of your situation. This includes conditions such as cancer, infection, bleeding, acute severe pain, or rapid deterioration of health.
However, if your condition does not require assessment and management at this immediate time, we ask that you schedule your appointment with us for later April or May. If you are an established patient, please consider rescheduling your appointment. Because the immediate future is unknown, we are scheduling non-urgent office appointments for late April or May at the earliest. Depending on the situation, and government regulations and recommendations, we may need to further adjust future appointment dates.
During the COVID-19 outbreak, any patient presenting to the office with a cough, sore throat or fever will be rescheduled to a later date or will be rescheduled for a telemedicine appointment. Of course, we ask that you not present to our office if you are experiencing any of these symptoms.
For those coming to our practice, we are requiring that you sanitize your hands prior to entering the office. Immediately adjacent to all our offices are hallway public bathrooms. We ask that you wash your hands with soap and water for a minimum of 20 seconds in the immediate adjacent public restroom prior to entering our office.
UNFORTUNATELY, WE DO NOT HAVE MASKS TO OFFER PATIENTS.
In order to maintain the safety of our patients as well as our healthcare providers, our staff will be calling patients with upcoming appointments in advance to ask screening questions.
We will also be offering telemedicine appointments to current patients who have symptoms (fever, cough, shortness of breath) or persons with potential exposure to a known infected other person.
We will also be offering telemedicine to those who prefer to stay home for their appointment.
For NEW patients, telemedicine appointments may be appropriate but will be limited in scope due to the absence of physical examination. For new patients requiring physical exam, we ask you to determine whether your situation and condition can wait for an appropriate office appointment later next month or beyond (again estimating best case scenarios).
Children under age 18, Elderly Patients and Family Members
Non-patient minors under the age of 18 are not permitted into our office, until further notice. If you are unable to find childcare assistance, please contact our office to reschedule your appointment. Please also see the resources listed below.
We encourage you to limit the accompanying family members to those people who are absolutely necessary to your visit.
We strongly discourage our current patients and non-patient family persons over the age of 60 from entering our office during this time.
Post-operative patients are encouraged to keep their current appointment, unless their postoperative recovery has been reassuring and/or uneventful, in which case communication with your surgeon by phone or telemedicine may be appropriate. For patients having recently undergone anorectal surgery, with absorbable stitches not in need of office removal, a phone follow-up or telemedicine encounter may be very appropriate. For those patients with abdominal incisions with staples that need removal, maintaining your post-operative appointment is recommended. For those patients with concerns, wound management issues, or who feel that physical exam is necessary, please maintain your current postoperative appointment schedule.
We remind our patients to maintain a six-foot distance between themselves and other non-family persons while in the waiting room. We are actively adjusting our appointment calendar to minimize crowding and traffic within our waiting rooms.
Patients, if they choose, can wait for their appointment in their vehicle, and we will call them when we are ready to take them to their exam room. You can either check-in for your appointment at the front desk and then wait in your car, or you can call our office when you have arrived to the parking lot and let us know that you are immediately available to present to the office for placement into an exam room.
We will move elderly patients into an exam room as soon as possible.
We know that this can be a difficult and uneasy time as the impacts of COVID-19 continue to unfold. At this time, we will continue to provide office, surgical , and telemedicine services during regular business hours, but will also make adjustments as necessary or required by government regulations and guidelines. Now more than ever, our goal is to work together to keep our community safe and healthy. We thank you for your support and patience through this time and will continue to update you on any changes as they occur.
● If you are experiencing COVID-19 symptoms such as fever, cough, shortness of breath, please see for more resources on how to proceed and whether to get tested.
● If you are struggling and find that you need support or someone to talk to, the Colorado Crisis Services offers free, confidential, professional, 24/7 support by Calling 1-844-493-8255, or Texting “TALK” to 38255.
● For those who need assistance with childcare, both Colorado Shines (https://www.coloradoshines.com/) and The Colorado Office of Early Childhood (http://coloradoofficeofearlychildhood.force.com/) offer more resources.